FAQ

How do I create a Bonjour Paris member account?

We have created a handy video to walk you through the process of paying for your membership and accessing our library of over 5,000 articles. Click play below to get started.

How do I pay for a subscription? Which payment methods are accepted?

Click here to access our payment page. We accept MasterCard, VISA, Discover and American Express. The payment amount is shown in dollars but we accept most currencies.

How do I access subscriber-only articles once I have subscribed?

In the coming weeks the site will switch over to a paywall system, where most of the content will be accessible only to paying subscribers. This will be accessed via the username and password you will receive to your email address when you subscribe.

When will my subscription renew?

All subscriptions last for one year and will automatically renew 12 months from the day you subscribe.

How do I cancel my subscription?

You can cancel the renewal of your subscription at at any time. Simply contact us by telephone at 01225 463752 or email [email protected]

Why are we now limiting articles to paid subscribers?

Despite our best efforts there hasn’t been enough advertising to cover the ongoing costs of the Bonjour Paris site. Furthermore, Covid-19 has hit the small amount of advertising revenue we relied upon. To keep the site going we have no option but to switch over to a subscription model, as so many other publishers are doing.

Where is the money from subscriptions being spent?

The revenues generated from subscriptions will not only ensure our survival, but also allow us to pay our writers a bit more (they deserve it!) and to invest in even more interesting types of content to help bring Paris alive for you.

Will all articles only be available to paying subscribers?

We will be keeping a small amount of articles available to everyone (so they can see what they are missing out on!) but only paying subscribers will have full, unlimited access to all of our amazing content.

Will the weekly Bonjour Paris newsletter now be exclusive to paying subscribers?

The weekly Bonjour Paris update will continue to be sent to existing newsletter subscribers. However, the majority of articles will only be accessible to paying website subscribers.  Not a newsletter subscriber yet? Click here to get the best of Paris sent to your inbox every Thursday.

Any further questions?

Feel free to get in touch by email to [email protected]

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