FAQ

How do I create a Bonjour Paris member account?

We have created a handy video to walk you through the process of paying for your membership and accessing our library of over 5,000 articles. Click play below to get started.

How do I pay for a membership? Which payment methods are accepted?

Click here to access our payment page. We accept MasterCard, VISA, Discover and American Express. The payment amount is shown in dollars but we accept most currencies.

How do I access member-only articles once I have subscribed?

Many articles on the site are accessible only to members. You can read these by using the username and password you receive to your email address when you subscribed.

When will my membership renew?

All subscriptions last for one year and will automatically renew 12 months from the day you subscribe.

How do I cancel my membership?

To cancel your renewal then email [email protected]. If you cancel within 30 days of the start of your membership term then we will refund your payment.

Why are we now limiting articles to paid members?

Despite our best efforts there hasn’t been enough advertising to cover the ongoing costs of the Bonjour Paris site. Furthermore, Covid-19 has hit the small amount of advertising revenue we relied upon. To keep the site going we have no option but to switch over to a subscription model, as so many other publishers are doing.

Where is the money from membership being spent?

The revenues generated from membership will not only ensure our survival, but also allow us to pay our writers a bit more (they deserve it!) and to invest in even more interesting types of content to help bring Paris alive for you.

Are all articles only available to paying members?

We keep a small amount of articles available to everyone (so they can see what they are missing out on!) but only paying members have full, unlimited access to all of our amazing content.

Is the weekly Bonjour Paris newsletter now exclusive to paying members?

The weekly Bonjour Paris update will continue to be sent to existing newsletter subscribers. However, the majority of articles will only be accessible to paying website members.  Not a newsletter subscriber yet? Click here to get the best of Paris sent to your inbox every Thursday.

Any further questions?

Feel free to get in touch by email to [email protected]

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